RACKY

Racky

Support

Need help with Racky? Email us at support@rackyapp.com. Please include the email address you sign in with and your iPhone model, and describe what happened.

Can’t sign in?

On the sign-in screen, tap “Forgot password?” and we will email you a link to choose a new password. If the email does not arrive within a few minutes, check your spam folder. If you created your account with Sign in with Apple, sign in with the Apple button.

Delete your account

In the app, go to Profile → Account & Data → Delete Account. Your account and all data linked to it are deleted from our servers right away, and the app removes its data from your device. If you signed in with Apple, we also ask Apple to revoke Racky’s access to your Apple ID.

Get a copy of your data

Email support@rackyapp.com. To protect your account, we confirm that the request comes from you before we send anything. We reply within 30 days.